Free Postage on cart items valued at AU$99 or more is available to Australian and New Zealand customers using Australia Post standard services. Discounted express and international postage rates are visible at checkout.
Physical goods delivery
Goods are packed in Seymour, Victoria and are normally posted to the delivery address that you supplied within 1-2 days of the receipt of the order using Australia Post’s standard services. The full postage rate is automatically calculated according to the products that you’ve purchased. No handling fee is charged.
Delivery within Australia can typically be expected within 6 business days, international deliveries are sent by Air Mail and can take from 6 to 12 business days. There can be delays in postal services, if your purchase hasn’t arrived please allow an extra few days before contacting us.
We have reduced single-use plastics in our packing process and use kraft (paper) tape, FSC® certified cardboard book mailers, reused boxes and wrapping as standard. If you require better weather protection you may choose the ‘plastic wrapping’ option at checkout. Our biotuff™ plastic bags are plant based and compostable.
Digital goods delivery
Digital goods can be accessed via a link that is sent to the email address that you provided after payment has been received. See our FAQ page for more information about digital downloads.